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How do I remove access to a project?

When a worker is no longer assigned to a job, restrict their access to that project instead of deactivating their profile. This article explains how to do that in two ways: from the worker's profile or from the project's worker list.

Things to consider

These steps apply to both workers and users.

  • Profile must be active.
    After access is restricted, the team member can't punch in or out for that project, and the punch option will be greyed out in the app.

  • Devices won't recognize the worker for that project.
    If the worker punches in on a device, it won't recognize their phone number and will show a "Worker Not Found" error.
  • Restricting access does not deactivate the profile.
    The worker keeps access to any other projects they're assigned to.

⚠️ Avoid marking a worker as inactive just to take them off a job. Deactivating a profile turns off the worker's access to all projects and automatically sets an end date.

Option 1: Restrict access from the worker's profile

  1. Find and open the worker's profile.
  2. Scroll down to the list of recent project access.
  3. Find the project you want to restrict.
  4. Turn off the access toggle for that project.


 
 

Option 2: Restrict access from the project's worker list 

  1. Go to the project.
  2. Click the menu icon (☰) in the top right corner.
  3. Select Project Workers to open the project's worker list.

     4. Enter the team member's name in the search field.

     5. Turn off the access toggle next to their name

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