How do I deactivate a worker's account?

In this article, you will learn to update the profile status of a worker or user account to "inactive" from your worker's list. When a worker or user is no longer with the company, it is recommended to deactivate their accounts.

Things to Consider:

  • Inactive workers will not be able to punch-in, log in to Mobile App or access to dashboard
  • User with level permission to "Edit Profile" can update profile's status to inactive
  • Workers or users marked as "inactive" cannot be assigned to projects but remain in the worker's list for records purposes.

Step 1. Click the name of the worker that you want to set as "Inactive"

 

Step 2. Select the three dot menu at the end of the row > click "Deactivate"


Step 3. In the "Are you sure you want to deactivate?" window > click "Confirm"

 

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